Kings College Hospital launches an integrated approach to Sexual Health service delivery.

• View the Camberwell Sexual Health Centre web page
• View the Equip Smart Q web page

Kings College Hospital have revolutionised its approach to Sexual Health service delivery. The old approach was a paper based system which was slow to get the users through the system and often could leave the users ill informed or confused. The modern initiative team decided on a radical new approach to cut waiting times, improve the user's experience and inform and educate its clients.

Working closely with Cammax they have introduced a complete end to end solution which allows users to register or check in through touchscreen kiosks. Through a series of questions delivered through the touchscreen and then will also determine the appropriate health care professional for the client to see.

As part of the process if the client's requirements are for a simple clinical request i.e. for supply of condoms the client will be given the option of self service through a linked vending machine. This process speeds up the clients experience enabling them to go through the process quickly and frees up staff to deal with clients.

After the client has checked in through the kiosk this will automatically enter their details into the queuing system and allocate them a queue number, the queues with numbers are then displayed on linked LCD display screens throughout the health centre.

As part of the end to end solution there are also a number of touchscreen information kiosks situated throughout the centre that provide support information with links to appropriate websites. Again this improves the customer experience and provides valuable support information to the client.

This total solution has been supplied by Cammax and is an example of how Cammax work with a client to deliver a complete technology solution that addresses the client's needs in an efficient and cost effective manner.

Cammax recently entered into an exclusive distribution and manufacturing agreement with Engage Now Limited to manufacture and distribute its Medi+Vend™ sexual health kiosk.

The Equip Smart Q offers patient registration, self triage, queue management and where appropriate self service to busy GUM clinics.

The Medi+Vend™ kiosk is very complimentary to the sexual health system provided by Cammax.

Medi+Vend™ kiosks are installed throughout FE colleges, Connexions, Housing Advice Centres, gay drop-in centres and Universities throughout the UK.

Medi+Vend™ is an own branded health kiosk and vending machine with built-in internet connectivity that provides a unique experience for users and provides high quality usage information to providers and commissioners allowing for improved needs analysis, provision of real time performance and planning data by combining technologies from healthcare, computing, telecoms, biometric and vending industries.

The Medi+Vend™ service :

• provides an anonymous information point at which users can learn about sexual health, sexually transmitted infections (STIs) and related public health issues using own-branded, updated on-line editorial.
• dispenses condoms and Chlamydia testing kits to your own targeted and pre-authorised user groups and communities, provided free at the point of delivery using biometric or C card methodology.
• collects, collates and returns usage (post code location, age, frequency, ethnicity, sexual orientation) data to you on a managed basis with data return packages that can be configured to meet your own individual and local needs.
• enables user surveys to be carried out on-line and in real-time to assist delivery objectives and target achievement.

Medi+Vend™ is a fully managed and supported service that includes :

• delivery and installation
• maintenance and repair
• product supply

Medi+Vend™ health kiosks are delivered, installed and maintained by Cammax, one of the UK’s leading kiosk and touch-screen manufacturers and Engage Now’s logistics partner. Cammax has also developed the ground breaking Equip Smart Q sexual health triage, queuing and self service system successfully implemented at Kings College Hospital and rolling out across the UK. Cammax’s Equip Smart Q clinic system integrates fully with Engage Now’s Medi+Vend™ community kiosk and can be supplied together.

About Engage Now:

Engage Now is a private company based in Hull that develops interactive and innovative services to meet the needs of public bodies delivering their sexual health and drugs programme objectives. Engage Now has developed Medi+Vend™ and the Drugs Box and works extensively with a range Primary Care Trusts, local authorities, further education colleges, police forces and other public bodies. The Board of Engage Now includes a number of healthcare professionals with a specialism in sexual health and drugs related areas.

www.engagenow.net
www.thedrugsbox.com
www.drinkangel.co.uk
www.medivend.co.uk